Bidder

• What steps do I follow to open a market execution trade?
  Step 1 – Select the asset you wish to trade.
  Step 2 – Go to the market execution tab.
  Step 3 – Specify your trade size in lots.
  Step 4 – Choose your trade direction.
  Step 5 – Click the trade button to execute the trade.
• How can I place a pending order?
  Step 1 – Pick an asset.
  Step 2 – Go to the advanced trades tab.
  Step 3 – Define your trade size in lots.
  Step 4 – Select your trade direction.
  Step 5 – Hit the "Set Pending Order" button.
  Step 6 – Specify the price in the "At Price" field.
  Step 7 (optional) – Set an expiration date by checking the "Expiry" checkbox.
  Step 8 – Place your order by clicking the "Place Order" button.
• How can I execute a market trade with Stop Loss and Take Profit levels?
  Step 1 – Pick an asset.
  Step 2 – Move to the advanced trades tab.
  Step 3 – Choose your trade size in lots.
  Step 4 – Select the direction of your trade.
  Step 5 – Check the Take Profit and Stop Loss options, and set the appropriate pips or price values.
  Step 6 – Complete the trade by clicking the "Trade" button.
• What is the process for opening a pending order with Stop Loss and Take Profit?
  Step 1 – Choose the asset you want to trade.
  Step 2 – Go to the advanced trades tab.
  Step 3 – Define your trade size in lots.
  Step 4 – Select the direction of your trade.
  Step 5 – Click on the Take Profit and Stop Loss checkboxes and set your desired price or pips.
  Step 6 – Click the "Set Pending Order" button.
  Step 7 – Set your price in the "At Price" field.
  Step 8 (optional) – You can set an expiration date by checking the "Expiry" box.
  Step 9 – Complete the order by clicking the "Place Order" button.
• Where can I check information for an asset?
  After selecting an asset, click the "Information" tab above the chart to access the details.
• What is meant by a market execution trade?
  In market execution, a trader accepts the price provided by the broker to execute a deal.
• What is a pending order trade?
  A pending order is an instruction to open a position when an instrument reaches a certain pre-defined price set by you. Whether a limit order or a stop order, the position will be filled only when the financial instrument reaches a certain price and has found a buyer, or buyers.
• How is the bid price determined?
  The bid is the amount a buyer is willing to purchase a currency for, based on the offered price.
• What is the role of leverage in trading?
  Leverage allows you to gain significant market exposure while committing only a small portion of your capital. CFDs are leveraged, meaning a small deposit can control a much larger position. While this increases potential profits, it also heightens the risk of losing your capital.
• How does a pip work in trading?
  A pip, which stands for "Price Interest Point," is the smallest unit of measurement for price changes in a currency pair. In most currencies, it’s represented by two decimal points, but the Japanese Yen typically uses two decimal places.
• What’s the process for closing an active trade?
  Navigate to the "Open Trades" section via the "Trade" page. Find the trade you want to close and click on the "Close" button beside it. Check if the asset’s market is open by clicking the "Information" tab. If it is open, you can close the trade.
• Why is my active trade not closing?
  To close an active trade, confirm that the asset’s market is open by selecting the information button above the chart. If it's open, the trade should be able to close.
• What is the purpose of a Stop Loss order?
  A Stop Loss order is used to close a CFD position at a price you set in advance. For a "buy" position, it’s placed below the entry price, and for a "sell" position, it’s above. It’s a risk management tool, but it’s not guaranteed—during periods of high volatility, the order may be executed at a less favorable price.
• What does a Take Profit level mean in trading?
  A Take Profit order is an instruction to close a CFD position at a predetermined price. For a "buy" position, the price is set higher than the entry price, while for a "sell" position, it’s set lower than the entry price.
• What pending order types are available?
  Buy Stop: A contract set above the current price, triggered when the price rises.
  Sell Stop: A contract set below the current price, triggered when the price falls.
  Buy Limit: A contract set below the current price, activated when the price goes up.
  Sell Limit: A contract set above the current price, activated when the price goes down.
• How do I reopen the Bidder if it has been closed?
  If the Bidder has been closed by clicking the X button, simply click on the "Open Trade" button to reopen it.
• Does the Open Trade button trigger a trade?
  No, the Open Trade button only reopens the Bidder, it does not execute a trade.
• What steps should I take if I’m new to this trading platform?
  Click the "Platform Introduction" button to review all the key information and get a full overview of the platform.
• Is trading allowed on the previous platform interface?
  No, we exclusively support the newest version of the trading platform for trading.
• How does a 2-click trade work?
  The 2-click trade feature gives traders a chance to double-check the trade specifications before finalizing, providing confidence that the trade was set up correctly and sent to the market as desired.
• I’m having trouble opening a trade, what should I do?
  For help with trade-related issues, please reach out to our customer support team for assistance.
• How do I modify an existing trade?
  To modify an existing trade, click on the "Open Trades" button, select the trade you want to adjust, and then click the "SL/TP" button. In the popup, make your changes to the SL/TP and click "Submit" to save them.
• How do I cancel a future (pending) order?
  Click on the "Pending Orders" button, select the order you want to delete, and click "Delete Order." Then, confirm the deletion by pressing the "Delete" button in the popup.
• What does the ask rate refer to?
  The ask rate is the price at which a seller offers to sell an asset.