Company Information:

VestoFX is the trade name of EVBX LTD (ex Vstar & Soho Markets Limited) which is registered as a Cyprus Investment Firm (CIF) and licensed by the Cyprus Securities and Exchange Commission (CySEC) under licence number 409/22.

RISK WARNING: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

EVBX LTD applies strict measures in line with anti-spam regulations by avoiding unsolicited advertising. Please read our Privacy Policy document.

EVBX LTD provides services to residents of the European Economic Area (excluding Belgium), India, Indonesia, Malaysia, Philippines and Vietnam.

Troubleshooting

  • What should I do if I can't access my account?
    First, ensure that you’re entering the correct login details. If you’ve forgotten your password, use the "Forgot Password" option. For optimal performance, we recommend using Google Chrome or Mozilla Firefox browsers. If the issue continues, please reach out to our Customer Support team for assistance.
  • Why can't I execute a trade?
    Double-check that you're within the asset's Trading Hours. If the market is open and you’re still unable to open or close a trade, feel free to contact our Customer Support for further help.
  • Why is my credit/debit card deposit not working?
    A limit or block on your card could prevent online or international transactions. To determine the exact cause of the decline, please contact the phone number on the back of your card for assistance.
  • How can I resolve connection or account issues?
    Check your internet connection and clear your browser's cache and cookies. If the problem remains, please contact our Customer Support team for support.
  • How protected are my scanned credit card details?
    VestoFX operates under a regulated entity, ensuring the security of your documents. Before submitting any sensitive information, please follow the provided guidelines. Additionally, we implement 3D Secure v2 for enhanced protection in online transactions.
Risk Warning

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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