General

• What comes after registration?
  Upon completing your registration, a personal trading account will be created for you, allowing you to start trading.
• What does CFD stand for and how does it work?
  A CFD (Contract for Difference) is a financial instrument that allows traders to speculate on price movements of assets without owning them. It’s essentially a contract between the buyer and seller that defines a purchase price. Profits or losses are based on changes in the price of the asset over a specified period. CFDs can be traded across various markets such as Forex, Stocks, Indices, Commodities, and Cryptocurrencies.
• What role does leverage play in trading?
  Leverage enhances your ability to take larger positions with a smaller upfront investment. In CFD trading, you can gain greater exposure to the market with just a minimal deposit. However, while leverage magnifies potential profits, it also increases the risk of losing your capital.
• How is a "lot" defined in trading?
  In CFD trading, a lot represents the standard amount of an asset being traded. A full lot typically consists of 100,000 units of currency, with mini, micro, and nano lots offering reduced trade sizes of 10,000, 1,000, and 100 units.
• What do pips and points mean?
  A "pip" refers to "Price Interest Point" or "Percentage in Point" and is the smallest price change in a currency pair. It’s a key measure of price fluctuations in trading. Most currencies are quoted with two decimal points, but the Japanese Yen is typically quoted with only two decimal places.
• What does margin mean in trading?
  Margin is the money a broker lends to a trader to enable them to use leverage, allowing them to control a larger position than the amount in their account. It helps traders open larger positions, increasing both the potential for gains and the risks of losses.
• What does the spread indicate in trading?
  A spread is the difference between the price a trader can sell an asset for (bid) and the price they can buy it at (ask).
• What is a swap fee in trading?
  A swap fee is applied when you leave a position open overnight, reflecting the cost of holding that position beyond the market’s regular hours.
• What should I do if I can't log into my account?
  First, double-check that your login details are correct. If you’ve forgotten your password, simply use the "Forgot Password" option. For optimal performance, we recommend using Google Chrome or Mozilla Firefox. If you still can't access your account, please reach out to our customer support team for assistance.
• How do I check if my deposit has been credited?
  If you don’t see your deposit in the account info bar, refreshing your browser may help. If the issue continues, don’t hesitate to contact customer support.
• What’s the process to switch to dark mode?
  To enable dark mode, click the button on the bottom right of the platform next to the sun and moon icons.