Company Information:

VestoFX is the trade name of EVBX LTD (ex Vstar & Soho Markets Limited) which is registered as a Cyprus Investment Firm (CIF) and licensed by the Cyprus Securities and Exchange Commission (CySEC) under licence number 409/22.

RISK WARNING: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

EVBX LTD applies strict measures in line with anti-spam regulations by avoiding unsolicited advertising. Please read our Privacy Policy document.

EVBX LTD provides services to residents of the European Economic Area (excluding Belgium), India, Indonesia, Malaysia, Philippines and Vietnam.

Withdrawal

  • What steps do I need to take to withdraw funds?
    To withdraw, log in to your account, access the Banking section, and select Withdrawal. Then, input the amount you want to withdraw, click Next, fill out the necessary details, and submit your request.
  • Where do I check the status of my withdrawal?
    The status of your withdrawal can be accessed in the Banking section of your account.
  • How can I withdraw my earnings?
    Please note that profits are processed separately and can only be withdrawn to your bank account or e-Wallet.
  • Are there any charges for withdrawals?
    The withdrawal fees differ based on your account type. VIP account holders are entitled to free withdrawals, Platinum account holders get three free withdrawals per month, and Gold account holders can make one free withdrawal per month. Basic account holders also get one free withdrawal, but additional withdrawals will incur charges. Check the Account Types page and General Fees document for updated information.
  • Where will my withdrawal be sent?
    Your withdrawal will be sent to the same source used for the deposit, but only within the amount you deposited. If you used several sources for depositing, the funds will be returned in the order they were deposited and according to the deposited amounts. If you need more details, don’t hesitate to contact our Customer Support team.
  • How much time does it take to process a withdrawal?
    Withdrawal requests typically take up to 24 business hours to process. After the funds are sent, it could take up to 5 business days for the transfer to reach your withdrawal source. Please note that if documentation is needed to verify your payment method, it might cause some delays. To ensure a smooth process, make sure your verification documents are ready and up to date.
  • How can I view my pending withdrawals?
    To check your pending withdrawals, log into your account, navigate to the Banking section, and click on the Pending Requests tab.
  • How do I find my past banking transactions?
    VestoFX keeps a record of all your previous banking transactions in one easy-to-access location. Simply go to the Banking section and click on the History tab to view your past transactions.
  • When can I submit a withdrawal request?
    You can submit a withdrawal request anytime. Requests will be processed once all required documentation has been confirmed. Our goal is to complete withdrawals as efficiently as possible.
  • Are there minimum amounts for withdrawals?
    Withdrawals to credit cards, Skrill, or Neteller do not have a minimum amount. For wire transfers, however, the minimum withdrawal limits are: ₣100, $120, €100, £80, ₽7,000.
  • What is the maximum amount I can withdraw?
    The maximum withdrawal amount is based on the available funds in your account when you make the request. This amount does not include funds currently invested in open trades.
Risk Warning

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 69% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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